Terms of service
Terms of Service
Last updated: 07/01.2026
OVERVIEW
This website is operated by Nature Merge. Throughout the site, the terms "we", "us" and "our" refer to Nature Merge. Nature Merge offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
Our products are dietary supplements intended for adults. By agreeing to these Terms of Service, you represent that you are at least 18 years old and at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice, except that we will give advance notice of price changes affecting an active subscription as described in our Purchase Options Cancellation Policy.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. Packaging, labeling, and product appearance may change over time, and the product you receive may differ in appearance from the images shown.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 7 - SUBSCRIPTIONS AND AUTOMATIC RENEWAL
Some products are offered on a subscription basis. If you start a subscription, you are enrolling in a recurring billing program. Your selected payment method will be charged automatically at the frequency you choose, at the then-current subscription price plus applicable taxes and shipping, until you cancel.
You may skip, pause, change, or cancel your subscription at any time from your subscriber portal or by emailing info@naturemerge.com. Cancellations and changes must be made before the cutoff described in our Purchase Options Cancellation Policy, which is incorporated into these Terms. Orders already billed and sent to fulfillment cannot be cancelled.
We will send you a reminder before each scheduled charge and will notify you in advance of any price change affecting your subscription.
SECTION 8 - SHIPPING, TITLE AND RISK OF LOSS
Shipping timelines shown at checkout are estimates and are not guaranteed. Title and risk of loss for products pass to you upon delivery to the carrier. You are responsible for providing a complete and accurate shipping address, and for any duties, taxes, or customs charges on international orders.
If a package is lost or shows as delivered but not received, contact us and we will work with the carrier as described in our Refund Policy.
SECTION 9 - RETURNS AND REFUNDS
Returns, refunds, and our 30-day money-back guarantee are governed entirely by our Refund Policy, which is incorporated into these Terms by reference. In the event of any conflict between these Terms and the Refund Policy, the Refund Policy controls.
SECTION 10 - DIETARY SUPPLEMENT DISCLAIMER AND HEALTH NOTICE
Our products are dietary supplements, not drugs. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Nothing on this site, in our marketing, in customer reviews, or in any communication from us is medical advice, and none of it should be treated as a substitute for advice from a licensed healthcare provider. Consult your physician before using any supplement, particularly if you are pregnant, nursing, under 18, have a medical condition, or are taking any medication.
Individual results vary. Ingredient and allergen information is listed on each product page and on the product label. Read the label before use and discontinue use and seek medical attention if you experience an adverse reaction. You are responsible for confirming that a product is appropriate for you before using it.
Our products are formulated and labeled for sale in the United States. We make no representation that any product is appropriate, compliant, or available for use in other jurisdictions, and you are responsible for compliance with the laws of your own country if you order from outside the United States.
SECTION 11 - LAB RESULTS AND THIRD-PARTY TESTING
We publish third-party laboratory results for our products because we believe you should be able to see them. Results are specific to the batch tested and are provided for informational purposes. Testing is performed by independent laboratories, and while we take reasonable care in selecting them, we do not warrant the accuracy or completeness of third-party laboratory work.
Published results do not constitute a health, safety, or efficacy claim beyond what appears on the product label, and do not create any warranty beyond those expressly stated in these Terms.
SECTION 12 - TESTIMONIALS, REVIEWS AND ENDORSEMENTS
Customer reviews, testimonials, and creator content shown on our site or channels reflect the individual experiences of the people who provided them and are not a guarantee of results. Some content is provided by creators or affiliates who received free product, payment, or commission, and material connections of that kind are disclosed where required.
SECTION 13 - INTELLECTUAL PROPERTY
All content on this site, including the Nature Merge name and logo, product names, text, graphics, photography, video, and page design, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, republish, or use our content or marks without our prior written permission.
If you submit reviews, photos, video, or other content to us or tag us on social media, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, adapt, and display that content in our marketing, on our site, and on our channels, and you confirm that you own the content and have the right to grant that license.
SECTION 14 - RESALE AND UNAUTHORIZED DISTRIBUTION
Products purchased from this site are for personal use only. You may not resell, redistribute, or list our products on any third-party marketplace, retail channel, or website without our prior written authorization. We may cancel orders, refuse service, and pursue any available remedy where we believe a purchase is made for unauthorized resale.
SECTION 15 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 16 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 17 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates any party's intellectual property or these Terms of Service. We do not remove or suppress reviews simply because they are negative, and we do not condition any benefit on a customer writing a favorable review or withdrawing an unfavorable one.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 18 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 19 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 20 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 21 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Nature Merge, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
To the maximum extent permitted by law, our total aggregate liability to you for any claim arising out of or relating to these Terms, the Service, or any product shall not exceed the amount you paid to us for the product giving rise to the claim.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, or the exclusion of certain warranties, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
SECTION 22 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Nature Merge and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 23 - FORCE MAJEURE
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including supply chain disruption, ingredient or raw material shortages, manufacturing or laboratory delays, carrier delays, labor disputes, natural disasters, changes in law, tariffs, import restrictions, or government action.
SECTION 24 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 25 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. Terminating these Terms does not by itself cancel an active subscription. To cancel a subscription, follow the process in our Purchase Options Cancellation Policy.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 26 - ASSIGNMENT
You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.
SECTION 27 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 28 - GOVERNING LAW AND VENUE
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute not subject to [Section 29] shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of those courts.
Nothing in this section deprives you of the protection of any mandatory consumer protection law of the jurisdiction in which you reside.
[SECTION 29 - DISPUTE RESOLUTION AND CLASS ACTION WAIVER (OPTIONAL, SEE NOTES)]
[Any dispute arising out of or relating to these Terms or any product shall be resolved by binding individual arbitration administered by [ARBITRATION PROVIDER] under its consumer arbitration rules, rather than in court, except that either party may bring an individual claim in small claims court. You and Nature Merge each waive the right to a jury trial and the right to participate in a class, collective, or representative action. You may opt out of this arbitration agreement by emailing info@naturemerge.com within 30 days of your first purchase.]
SECTION 30 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 31 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@naturemerge.com.
Our contact information is posted below:
NATURE MERGE PO Box 5060 Santa Monica, CA 90409-5060 United States info@naturemerge.com